Team picture for the American Writers Staff.

join our team

The American Writers Museum (AWM) is a national museum located in downtown Chicago, dedicated to celebrating American writers and their enduring relevance. The museum fulfills its mission by presenting exhibits and programs for youth and adults that honor the past, promote the present and inspire the future of American writing.

Benefits

The American Writers Museum is proud to offer a comprehensive, flexible, and competitive benefits program for our employees. Full time employees are eligible for medical, dental, vision, and paid time off benefits. Full time employees are also eligible for a robust IRA retirement saving plan with employer match.

All employees receive discounts in our store and  free admission to the Museum including programs.

The American Writers Museum is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation. The search process for open positions will reinforce the AWM belief that achieving diversity requires an enduring commitment to inclusion that must find full expression in our organizational culture, values, norms, and behaviors.

Open Position:

Storyteller (Front Desk Staff)

We are seeking a friendly and energetic Storyteller, which is the title of our front desk staff, to join our team. The Storyteller is responsible for providing exceptional service to our visitors which include general admissions, school groups, and special event groups. Ensures the upkeep and maintenance of museum exhibits.  

Available to work approximately one to three shifts per week, including weekend shift(s). Flexibility to take on extra shifts when available, including weekends, holidays and evening events.

Job responsibilities

Provide excellent face-to-face customer service for our visitors.

Process ticket sales, check-in all student/group tours using the museum’s POS software.

Assist with museum gift shop sales, maintenance, and inventory.

Complete hourly rounds on the museum floor for security checks, exhibit maintenance, cleaning, and disinfecting of interactives.

Assist with special events setup/cleanup, admissions, and guest services.

Provide specialized guided tours for groups and field trips.

Create and facilitate program activities for visitors including Children’s Storytime.

The Storyteller position is part-time. Starting rate $18/hour.

Education and/or Experience:

  • High school diploma, or equivalent, required; college degree preferred
  • A minimum of 1-3 years of relevant work experience desired

The American Writers Museum is an Equal Opportunity Employer. The search process will reinforce the AWM belief that achieving diversity requires an enduring commitment to inclusion that must find full expression in our organizational culture, values, norms, and behaviors.

NO PHONE INQUIRIES PLEASE – email resumés to hr@americanwritersmuseum.org

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Volunteer

Support the American Writers Museum by joining our Storyteller Volunteer Program. AWM Storytellers can assist in interacting with guests and assisting with programs on the gallery floor. Help is also needed for our special events.

Learn more and apply to become a Volunteer Storyteller