What information do we collect?
The Museum treats the personal information of its users with great consideration. We collect personal information from you when you register on our site, subscribe to our newsletter, respond to a survey, fill out a form, or make a donation.
When using certain areas of our site, you may be asked to enter your name, email address, mailing address, and/or phone number. You may, however, visit our site anonymously.
What do we use your information for?
The information we collect from you may be used in the following ways:
- To personalize your experience; your information helps us to better respond to your individual needs;
- To improve our website; we continually strive to improve our website offerings based on the information and feedback we receive from you;
- To improve customer service; your information helps us more effectively respond to your customer service requests and support needs;
- To process transactions;
- To administer contests, promotions, surveys, or other site features; and
- To send periodic emails; the email address you provide will only be used to send you information and updates pertaining to your online transaction. If, at any time, you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety and confidentiality of all personal information in our custody and control, including restricting access to personal information only to employees and authorized service providers who require such information for the purposes described in this document. Although we take reasonable measures to safeguard the personal information in our custody and control, we need you to understand that we are unable to guarantee that your personal information will never be disclosed or accessed in a manner that is inconsistent with this policy.
We maintain administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. To provide you with an increased level of security, access to your personal information on certain areas of our site may be protected with a password that you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
Cookies and other ways we collect information
Our web logs collect the IP (Internet Protocol) addresses of all visitors to our website, clickstream data, and other related information such as page requests, browser type, operating system, and average time spent on our website.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. The inclusion of any link on our site does not imply our endorsement of any other company, its websites, or its products and/or services. These linked websites may have separate and independent privacy policies, which we recommend that you carefully read. We have no control over such websites and therefore accept no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, disclose or otherwise treat your personal information. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
No Children under 13
We have no intention of collecting personally identifiable information from children under the age of 13. When we become aware that personally identifiable information from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database.
For questions or concerns relating to this policy, please contact us at: https://www.americanwritersmuseum.org/contact